Terms & conditions
1.1 Booking & confirmation
Participation in a ZHAR trip is confirmed once a participant has been selected and has completed the booking by paying the required deposit.
Selected participants will receive a payment link by email to secure their place on the trip.
Spaces are limited to ensure an intimate group experience.
1.2 Deposit & Payment
A deposit is required to secure a place on the trip.
The deposit is non-refundable, as it secures your place and allows planning and reservations to begin.
The remaining balance must be paid within the timeframe communicated after booking confirmation.
Participants may choose to pay the full amount upfront if they wish.
Failure to complete payment within the specified time may result in the place being offered to another applicant.
1.3 Cancellation by Participant
If a participant cancels their trip:
• The deposit is non-refundable.
• If cancellation occurs after full payment, refunds may not be possible due to pre-booked accommodations and experiences.
Participants are therefore strongly encouraged to have travel insurance that covers cancellations.
1.4 Changes to the Program
While the main experiences are planned in advance, the itinerary may occasionally be adjusted due to:
• weather conditions
• tides
• local circumstances
• availability of activities
ZHAR will always aim to provide an equally valuable experience if adjustments are required.
1.5 Travel Requirements
Participants are responsible for ensuring they meet all travel requirements including:
• valid passport
• visa for Tanzania
• travel insurance
• any necessary vaccinations
Guidance will be provided to assist participants with these preparations.
1.6 Flights & Transportation
Flights to Zanzibar are not included in the trip price.
Participants will receive guidance on recommended flight options once the group is confirmed.
Airport pickup and transportation to the villa will be arranged upon arrival.
1.7 Health & Personal Responsibility
Participants are responsible for their own health and wellbeing during the trip.
Any medical conditions, allergies or special requirements should be communicated prior to departure.
Participants are expected to respect local culture, the accommodation, and fellow travelers.
Liability
ZHAR organizes and facilitates travel experiences but cannot be held responsible for:
• flight delays or cancellations
• lost luggage
• personal accidents or injuries
• circumstances beyond reasonable control
Participants are responsible for having appropriate travel insurance.
1.9 Minimum Age
Participants must normally be 18 years or older to join a ZHAR trip unless otherwise agreed.